What does error E07 mean in a Candy washing machine, how can I fix it?

1. Information
2. Washing machines
3. Error codes
4. Candy
5. E04

You have loaded the laundry, selected a program and started the wash. But it hasn’t really started! Washing machine Kandy:

• does not pour water and writes code E04;
• or typed it in, immediately lost it and showed an error.

The error can appear for the first time at any stage of the program.

Note! The spelling of the error code may vary and will appear on the screen as “E4”, “Err 4” or “Error 4”.

Causes and Troubleshooting

The cause of the E07 error can be determined by the accompanying signs: the moment of its appearance, the presence of extraneous noise during operation, the nature of the drum rotation, etc. For a more accurate diagnosis, you will need to disassemble the SMA and check the main elements with a multimeter.

Broken hatch locking device

If the appearance of error E07 is associated with a malfunction of the UBL, then the problem is most often detected after washing. A locked door makes it impossible to remove laundry, even if there is no water in the tank and the cycle is completely completed.

The cause of the breakdown may be:

1. Impaired function of the device itself (electronic or thermal).
2. Damage to the wiring between the control unit and the UBL.
3. Failure of the part of the board that is responsible for controlling the hatch.

Before diagnostics, it is necessary to check the drain system and water level sensor, since signals about the presence of liquid in the tank interfere with unlocking the hatch.

Problems with the locking device can be detected at the very beginning of the wash. Without receiving a signal to close the hatch, the electronic module cannot start the program and the movement of the drum.

How to check and replace the device:

1. Disconnect the unit from the power supply. If necessary, drain the remaining water through the filter at the bottom of the washing machine.
2. Prepare a thin and strong rope. Use a flat-head screwdriver, file or knife to press it into the gap between the hatch and the body opposite the lock.

3. 
   Gently pull the ends of the rope until the tongue clicks.

4. If it was not possible to open the SMA using a rope, it is necessary to remove the top panel and tilt the unit back so that a large opening is formed between the drum and the hatch. After this, the UBL holder can be felt and snapped off manually.
5. After removing the laundry, bend the hatch cuff, loosen the clamp and seal.
6. Inspect the lock, remove the fasteners and bend the latches holding the UBL.
7. To check the functionality of the device, it is necessary to measure the resistance on the neutral and phase contacts, as well as on the neutral and common. In the first case, a three-digit number, which depends on the lock model, is considered the norm, and in the second case, values ​​greater than 1 are considered.
8. You can also apply mains voltage to contacts L and N, and then press the moving part with a screwdriver until it clicks. If the UBL is working properly, the lock is locked with a latch.
9. If there is a problem with the hatch locking device, you must replace it with a similar one and install a new part in the socket.

You can carry out diagnostics yourself only for thermal UBLs; in case of breakdowns of electromagnetic devices, it is recommended to contact an AMS repair specialist.

Tachometer malfunctions

The tachometer transmits information about the speed of rotation to the control unit. This allows you to control the intensity of the engine and change the mode depending on the program.

Malfunctions of the tachometer or the wiring between it and the board can manifest themselves as follows:

• when you turn on any program, the drum does not rotate;
• after starting or in the middle of the cycle, the SMA suddenly switches to high speed;
• The spin speed is too low.

If the tachometer does not operate correctly, it may be necessary to replace it or restore contacts between it and the electronic module. To check the functionality of the part, it is necessary to remove the back cover and dismantle the engine, which is located under the tank.

There are two ways to carry out diagnostics with a multimeter:

1. Connect the probes to the main contacts and determine the resistance (nominal level - 60-70 Ohms).
2. Switch the device to voltage test mode and crank the engine, observing whether the multimeter readings change.

If the part is in working condition, you need to look for an open circuit or a fault in the control board.

Failure of the electronic unit

Error E07 in the event of a malfunction of the control unit may be accompanied by the following symptoms:

• the drum does not spin from the very beginning of the cycle or program;
• The SMA hatch does not open;
• The engine of the unit does not work;
• The drum only rotates in one direction.

To check the module, you need to unplug the machine for 10-15 minutes, and then restart any washing program. If the part malfunctions briefly, rebooting may solve the problem, but if the problem occurs regularly, you need to check the condition of the board.

If restarting the SMA does not help, you must again disconnect it from the power supply, remove the top cover and inspect the conductive tracks and contacts. The performance of radioelements is checked using a multimeter.

Depending on the cause of the breakdown, repairs may include:

• cleaning the board, removing oxides;
• checking, reconnecting, restoring wiring;
• replacement of individual elements or the entire module.

Bearing failure

Bearings ensure rotation of the drum during washing and spinning. As the seals wear out, water begins to get inside the parts, which leads to corrosion and their gradual destruction. Frequent use, drum overload and laundry imbalance lead to accelerated wear of the bearings.

The problem manifests itself as noise, vibration and displacement of the MCA at high speeds . Over time, the SMA completely stops rotating the drum. The problem can only be resolved by replacement.

To install a new spare part, you need to disassemble the tank, remove the pulley, knock out the bearings from their seats and install new ones. If the tank has a non-separable design, it is replaced entirely or cut and then welded. Due to the complexity of the work, replacement is most often carried out in a service center.

Timely replacement of the oil seal allows you to extend the life of the bearings and avoid corrosion damage.

Error E04 - when you can fix it yourself

Error 4 does not always indicate a breakdown. The water level sensor can detect overflow in the following situations.

• Adding water from the sewer due to a blockage . If the washing machine is connected to a siphon, then when it is clogged, the siphon overflows and water from it flows into the machine through the drain hose. In this case, the SMA can take in water even when it is turned off. To fix the problem, you need to clean the siphon.
• Adding water due to incorrect connection . The drain hose must be raised to a height of at least 60-100 cm from the floor. Otherwise, water from the sewer may enter the drum due to the siphon effect. Connect the SMA correctly (installation instructions are in the manual) or use a washing machine check valve if all else fails.
• Excessive foaming . A large amount of foam occurs due to excess powder, the use of unsuitable detergents (hand washing powder, low-quality products, etc.), as well as when washing porous items (tulle, down jackets, etc.). Depending on your situation, try reducing the amount of powder, changing the detergent, or washing “fluffy” items taking into account their specifics (on a delicate wash program, use less powder, etc.).
• One-time control module failure . Sometimes the control module freezes and issues a code incorrectly. Try unplugging the washing machine for 10-15 minutes. Perhaps this will clear the error and it will not happen again.

If none of the options described above are similar to yours, unfortunately, a breakdown has occurred.

Solving the problem: what can be done on your own?

First, you should inspect the condition of those nodes that are most accessible and do not require special knowledge and tools. If the Kandy washing machine does not react in any way to pressing the power button - neither with a sound signal nor with the indicators lighting up, you should make sure that electricity is supplied to the device at all.

To do this you need:

1. Check the availability of electricity in the apartment.
2. Inspect the outlet. You can check its serviceability by connecting another device to it, for example, a table lamp.
3. Inspect the plug and electrical cord of the washing machine. If there is visible damage (gnawed by pets, scorch marks, etc.), these units should be replaced.

If no visual defects are detected, you will have to proceed to a more thorough inspection of the equipment.

In this case, you should make sure that there is no error code on the display of the Kandy washing machine. If there is a code, then decoding it will help you figure out what exactly the problem is with your washing equipment.

Possible faults requiring repair

E 04 is an infrequent mistake, however, we have encountered it more than once when repairing Kandy. Here are typical breakdowns in which it lights up.

*Prices are only for the work of the master. Spare parts are paid extra.

If you were unable to resolve error 04 with the help of our tips, do not risk your equipment - contact professionals. Self-repair will lead to more serious malfunctions and, as a result, more expensive repairs. Our contacts:

+7 (495) 215 – 14 – 41

+7 (903) 722 – 17 – 03

You can also call a specialist online.

RemBytTech service engineers have repaired more than 10,000 Kandy SMAs. They will help yours too. We provide an official guarantee for repairs for up to 2 years !

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Code meaning

Error E01, displayed on the washing machine display or via the display, indicates problems with the door locking. First of all, it is recommended to open and close it again. Often, users do not close the hatch tightly enough before starting, so the machine displays an error. If these manipulations did not lead to anything, and fault code E01 could not be reset, the equipment has broken down and requires repair.

Most often, the LED flash occurs immediately after the device is turned on and a certain mode is established. Much less often, the error appears at other stages and indicates the presence of the following malfunctions:

• Failure of the hatch locking device. The problem can be corrected by replacing the element with a new one.
• Problems with the control unit. It is necessary to carry out diagnostics to determine the cause of the malfunction. If the damage is serious, the entire unit is replaced; if not, individual parts must be replaced or repaired.
• Damage to wiring or contacts. The entire wire is replaced or repaired, the contacts are re-soldered.

Violation of the integrity of the wiring in the washing machine is a common problem among summer residents and owners of private houses. Also, the wires are damaged if the equipment vibrates strongly during washing. The technician can restore the wiring, and error E01 will no longer be displayed.

Interesting:

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• Malfunctions of Hotpoint Ariston washing machines
• Kaiser washing machine displays error E01

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Candy washing machine error codes: description, causes, solution to the problem

Even the highest quality and reliable household appliances fail and wear out. Modern equipment equipped with a computer board independently notifies the owner of failures during operation. A special coding is used to indicate problems.

Description of errors

Each Candy washing machine code means a specific problem. It may be associated with the failure of a specific part, wear and tear, the presence of foreign objects in the washing machine and other problems. In case of failures, the corresponding code appears on the built-in display.

Let's look at the encodings with their designations and indicate the reasons with which they are associated.

Features and cost of calling a professional technician

The cost of repairs at a service center starts from 1500-2000 rubles. in case of malfunctions of the UBL and tachometer and 3000-4000 rubles. in case of failure of the electronic module and bearings. The price of new parts is included in the estimate separately.

To avoid becoming a victim of scammers and unscrupulous craftsmen, you must:

• study reviews about a company or specialist on city forums;
• check the actual legal address of the service and the date of registration of the legal entity;
• clarify the conditions for diagnostics and repair in advance;
• observe the work of the master (for example, it is impossible to draw a conclusion about the breakdown of the electronic unit without disassembling and checking with a tester).