*Please note that prices are for repair work only. Spare parts required for repairs are paid additionally.
If your Kandy washing machine has stopped washing and shows error code E08, do not hesitate to repair it. Call:
RemBytTech technicians have many years of experience in diagnosing and repairing Candy washing machines. They will accurately determine the cause of the emergency code and carry out all repair work right at home. Quality is confirmed by a guarantee of up to 2 years. Contact us!
Source of the article: https://rembitteh.ru/info/stiralnie-mashini/error/candy/e08/
Candy washing machine error codes: what do codes E20, E07 and E22, E08 mean? How to troubleshoot, Kandy washing machine error E08 what it means and how to fix it.
Candy washing machine error codes: description, causes, solution to the problem
Even the highest quality and reliable household appliances fail and wear out. Modern equipment equipped with a computer board independently notifies the owner of failures during operation. A special coding is used to indicate problems.
Description of errors
Each Candy washing machine code means a specific problem. It may be associated with the failure of a specific part, wear and tear, the presence of foreign objects in the washing machine and other problems. In case of failures, the corresponding code appears on the built-in display.
Let's look at the encodings with their designations and indicate the reasons with which they are associated.
Recommendations
With E08, the following expert advice can help:
- It is advisable to replace broken components in a washing machine with original parts that correspond to the specific model of the device.
- They do not disassemble a washing machine that is under warranty on their own.
- Repair of complex components should be entrusted to professional craftsmen.
- All work that requires opening the Candy case is carried out with the water supply to the washing machine shut off and the electricity turned off.
- If dismantling of elements is required, the supply wires must be pre-marked. You can also take a few photos so you don't make any mistakes with the connections during the assembly process.
Recognizing errors without a screen
Some models of Candy brand washing machines are produced without a display. In this case, you can determine the problem using the indicator light signals.
The user needs to count the number of blinks. There is a 5 second gap between flashes, so you will have to be patient.
Once the number of signals has been counted, it is necessary to determine the error and become familiar with the cause of its occurrence.
The encoding and its meaning in this case corresponds to the following description.
How to fix it?
To fix the problem, it is necessary to carry out repair work depending on the cause of the problem.
Broken valve
In the production of Candy brand washing machines, original filling valves are used, which are not similar to elements in the products of other companies.
Valve failure may be due to the following problems.
- The filter located between the hose and the valve is clogged. This is a small mesh that prevents debris from getting into the water.
- In some cases, a special coil located on the valve burns out. It needs to be rewound or replaced.
- To control the fluid pressure, dense plates are used. During use they may become dislodged and fall out.
Problems with the pressure switch or module
If the error appears due to incorrect operation of the sensor responsible for the liquid level, you need to do the following.
The first thing you should do is find the pressure switch. It is located in front of the washing machine. Diagnostics begins with checking the tube, its integrity and tightness. If there is a defect, this element must be replaced. Using a special tester, the pressure sensor contacts are checked
It is also worth paying attention to the serviceability of the wire through which the power is supplied.
Pay
Control boards also fail. Individual elements placed on it are responsible for filling the tank with water and draining it. They definitely need to be checked for serviceability, but only a specialist will find the necessary elements on the board. It is better to entrust the repair to a professional. If you carry out repairs yourself, you can damage the board.
In the production of equipment, the company uses boards of various models, so this part may differ in different washing machines.
General troubleshooting tips
- If the washing machine refuses to start washing due to insufficient water pressure, this problem can be solved by installing a pump. Its installation is not difficult to cope with even without professional knowledge. The sediment will maintain the required pressure. If the insufficient level persists, you should contact the water utility to solve the problem.
- When drawing water, the shut-off valve must be fully open. Close it only after the washing program has completely stopped.
- Check the integrity of the hose through which water flows. Any leak must be repaired.
- If the mesh filter becomes dirty, it must be carefully removed, washed and reinstalled.
- As a preventative measure, experts recommend periodically cleaning household appliances inside and out. Do not forget to thoroughly rinse the compartment for washing powder and other chemicals.
- If the water in the tap water is saturated with heavy metals and other foreign impurities, you need to use special softening compounds. Modern household chemical stores offer a wide range of products designed specifically for automatic washing machines. Compliance with this simple rule will significantly increase the service life of your equipment.
- If you notice that the washing machine begins to draw water more slowly, you need to diagnose the equipment as soon as possible. If the problem is not corrected in time, a malfunction may cause other malfunctions.
- Flashing can help eliminate control board faults, but this can only be done by a qualified technician. In the event of a serious breakdown, you will have to replace part of the microcircuits or purchase a new board.
For information on how to identify errors by indication in a Candy washing machine, see below.
additional information
If the washing machine stops working before the end of the washing program or refuses to turn on and perform certain actions, you should immediately pay attention to the presence of an error code.
In addition to the list of the above symbols, which occur most often, there are other signals that appear less frequently. In some cases, words or certain symbols appear on the display. For example, the following.
Owners of washing equipment with vertical loading of laundry most often encounter the following two problems.
Models belonging to the Aquamatic series have 3 error codes.
Causes
There are many reasons why a particular problem appears on the washing machine screen.
Trouble-shooting
If the washing machine stops working correctly, diagnostics should be carried out.
Before starting work, you must prepare your equipment by following these steps.
The automatic testing mode is carried out according to a specific algorithm.
Note: If the program fails to start, try again by changing the first key.
During automatic diagnostics, a number of operations are performed.
When the test has come to an end, the machine will notify the user of completion using light indicators. They will light up at the same time.
If the equipment has carried out diagnostics from start to finish, then it is working properly. If the unit stops at one of the stages, you need to carry out an additional check, during which you will have to disassemble the washing machine.
As a rule, each error indicates a problem with a specific part that needs to be checked for functionality and then repaired or replaced. Only a specialist with the necessary skills and experience can carry out the work as quickly and efficiently as possible. Otherwise, it is not recommended to carry out the work - you can further aggravate the problem.
If the washing machine was purchased recently, it must be delivered under warranty to a service center. In this case, company employees must repair the equipment or provide a new, working model.
For information on what to do if the Candy washing machine display shows error E 03, see below.
Source of the article: https://stroy-podskazka.ru/stiralnye-mashiny/brendy/candy/kody-oshibok/
7 reasons for error E08 on a Candy washing machine, Candy washing machine error E08 what it means and how to fix it.
On a top loading washing machine
First, let's give an example of a Kandy washing machine. It has a rare self-diagnosis system, which includes the E16 code we are interested in - the Candy CTD8766 washing machine. This is a rather stylish machine with top loading, electronic control, a simple backlit display and a maximum load of 6 kg.
How is the E16 code deciphered on such a washing machine? Literally, the decoding sounds like this: “...a short circuit has occurred in the heating element circuit...”. What does it mean?
- The heating element of the washing machine simply burned out due to scale or a short circuit.
- The wiring has burned out or the contacts have oxidized, which is why the heating element is not receiving power.
- The control board triac, which is responsible for the heating element, has failed.
In rare cases, such an error can be caused by a short-term failure in the control board. You can fix this problem by restarting the washing machine. If disabling and re-enabling the home assistant does not help, you will have to resort to repairs, the nuances of which we will talk about a little later.
On Aquamatic series washing machines
The Candy Aquamatic washing machine, of course, will not show you the E16 code, since this washing machine does not have a display. And those Aquamatics that have a display also cannot show this code, since it is not built into their self-diagnosis system. However, displayless Candy Aquamatics show error 16, which is essentially similar to error E16.
Error 16 is also interpreted as a malfunction of the heating element (short circuit, open circuit, insulation damage), but recognizing this code is not so easy. To determine this or that error on a Candy washing machine without a display, you need to count the number of blinks of a special indicator, which is located in the lower left corner of the machine’s control panel near the toggle switch. If the washing machine has stopped working and the indicator blinks 16 times, this means that the machine is generating error 16.
How to fix the error?
To eliminate error E16 on top-loading washing machines, you will first have to check the heating element and the electrical communications that go to it. First, as usual, you will need to open the case and visually inspect the part of interest, and then check it with a special device - a multimeter. So, let's do the following.
- Let's disconnect the washing machine from the water supply, sewerage and electricity, then pull it out and turn it towards us on the right side.
- We unscrew the two screws that hold the right side wall of the machine, and then remove this wall to the side.
- Next to the large pulley at the bottom of the tank we see the contacts of the heating element, to which a bundle of wires fits, however, working with the heating element is inconvenient, since the drive belt gets in the way. In one easy movement, pull the belt off the pulleys.
- We photograph the location of the wires so that later we don’t forget how to connect them.
- We remove the wires and inspect them, as well as the contacts for melting or oxide.
- We measure the resistance of the heating element with a multimeter.
- We take out the old heating element and put a new one in its place.
- We put the machine back together and connect it to communications - you can check it!
The Candy Aquamatic series can be repaired in much the same way, only in order to get to the heating element, you will have to remove not the side wall, but the back one. If you are interested in other malfunctions of washing machines of this brand, read the publication Error codes for Kandy washing machines.
In conclusion, we note that the rather rare error E16, however, can spoil a lot of blood for the owners of Candy washing machines, especially considering that it is quite difficult to find its decoding on the Internet. But we tried to correct the situation by writing this short article, we hope the information it contains will be useful. Happy renovation!
Fault diagnosis
The interpretation of this error for Candy washing machines indicates that the engine tachogenerator is broken or short-circuited. In this case, they check it for a break, as well as its ability to generate a signal. If something is faulty, then either the tacho or the engine are replaced. Check the integrity of the wires from the sensor to the control module. If damaged, the damage is corrected.
Engine tachogenerator
Washing machine motor tachogenerator
A small note. Attempts to restart the car were unsuccessful. Water is poured and drained, but the drum does not spin, because the motor does not start.
To diagnose a tachometer generator, you can, in principle, not remove the engine, but only remove the contacts with the cable. But because The reaction of the washing machine was a little confusing, it was decided to conduct a full diagnostic of the engine. And she was worried because if the tachogenerator malfunctioned, the engine should have tried to start, which did not happen.
Checking the tachometer and engine
Unfortunately, the attached instructions do not include a detailed description of error E08. It only contains information that it occurs when the motor tachogenerator breaks or when it shorts out. It can also occur when the engine fails, and less often when the control module breaks down. Based on the information provided, first of all you should check the functionality of the following parts:
- motor;
- tachometer;
- control module.
Verification requires compliance with a certain algorithm. At the first stage, the motor with the tachogenerator is removed, and then the following steps follow:
- disconnecting the machine from power;
- removing screws from the rear panel;
- dismantling the panel itself;
- removing the drive belt while simultaneously pulling it towards yourself and turning the pulley.
Then you should remove the engine. To do this, it is recommended to put marks on the wires coming from the motor in order to prevent difficulties during connection. Then we unscrew the bolts that hold the engine and remove the latter from the housing. Now we inspect the Hall sensor in the machine: strong vibrations could lead to loosening of the fastening or loosening of the contacts. In such a situation, you only need to tighten the mounting bolts and restore the connections.
If this is not the problem, you will need to check the resistance of the tachometer. There are two methods for this.
- Setting the tester to resistance determination mode. It is necessary to release the wire connectors and remove them from the sensor contacts. Then the probes are adjusted to the contacts to check the resistance. The normal range is considered to be from 60 to 70 ohms.
- Switching the tester to voltage detection mode to understand whether current is being generated or not. To check, probes are applied to the sensor contacts while the engine is cranked. If the values change (approximately 0.2 Volts), then the part is in working condition.
It is imperative to check the wiring for integrity, because Often it is this that leads to breakdown of the tachogenerator. And if the part is in a faulty condition, it will need to be repaired or completely replaced.
If the breakdown has not yet been identified, you should start checking the motor. At the starting stage, we check the brushes, and if it turns out that they are worn out, we replace them.
So, using a multimeter, we check the wiring supplying the tachometer and the motor for breakdown. If no breaks are found, you will need to check the rotor and stator resistance. Then we check whether there is a current leakage to the housing, followed by testing the turn-to-turn short circuit in the winding. A breakdown means that the engine cannot be repaired due to the high cost of repairs, and the best option would be to install a new engine.
Control board check required
With your own hands, you can only conduct a superficial inspection of the module for damage and burnouts. Other methods of checking can only be carried out by a specialist who, if any breakdowns are detected, with error E08, will immediately repair them. For a visual inspection, you should disconnect the machine from the network and perform the following sequence of actions:
Afterwards you will need to conduct a thorough inspection of the board. If there are burnt spots on it, this means that you should call a specialist for repairs. Some details can be fixed with your own hands. We prepare a soldering iron and purchase a replacement part.
If you manage to identify the burnt part, unsolder it and take it to a specialized store. The seller will select a similar spare part for you, and you can safely solder it in place of the old one. Just be careful not to damage the tracks leading to the part.
The integrity of the soldering may be compromised due to vibrations during operation of the equipment, which is why it issues fault code E08. Therefore, it is necessary to ensure the stability of the equipment during washing.
Specialists know what to do in the event of a breakdown and how to properly troubleshoot problems. When starting a DIY repair, think about whether you can do it yourself. If you don’t have the skills to work with a soldering iron, turn to the professionals!
Interesting:
3 reader comments
Pumping out the excess through the filler neck is interesting to watch. In general, this is done through the hole for the probe. Through the neck only for the most perverted.
Hello, what if the Kandy machine has a touch screen? How can I replace the sensor?
It's strange why the description shows an LG electronic module?
Control block
Electronic control module
Kandy washing machine module
Since all the peripherals were working properly, the main problem came down to the control unit. And it became clear that the problem was in the engine control circuit.
In addition, the main cause of the breakdown was previously identified - a voltage surge at the motor level. As a result, the wiring burned out and the module was damaged. Presumably this jump occurred due to moisture getting into the engine.
You need to understand that the control module of a washing machine never just burns out!
When repairing the module in the workshop, the burnt elements were restored and the memory was re-flashed.
The horror was that the engine still wouldn’t start! The board was taken away again for diagnostics, and all logical circuits began to be “ringed”. As a result, two broken tracks were found in the heating element control circuit. They were restored.
Connected module
The engine started working. The Candy Smart washing machine was tested in different modes, including spin with load. The conclusion from this whole story is that you should not trust the errors that washing machines show. This applies not only to this particular model - Candy smart ctdf 1006, but also to cars of other brands. There are many subtleties in the repair of washing machines, and therefore it is not always possible for an ordinary person, even with a higher technical education, to repair them.
Our patient is Candy smart ctdf 1006.
All errors of Kandy washing machines are written here.
And on this page there is a table of correspondence of spare parts by model.
Call the master
With error E08, in most cases, the help of a specialist is required. You can find a specialist via the Internet by searching for a Candy washing equipment repair company in your city. To avoid falling for scammers, it is advisable to give preference to those companies that have been operating for more than one year and have good reviews.
The cost of work depends on the complexity of the breakdown. The price list of different companies very often has significant differences not only across regions, but also within the same locality.
The average cost of work in Moscow is:
- repair of electrical wiring – from 1,500 rubles;
- repair of the control unit – from 2,400 rubles;
- replacement of motor brushes – from 1,700 rubles;
- replacement of tachometer – from 2,00 rubles, etc.
After the repair is completed, a test run is performed. If everything is in order, the master issues a guarantee.
Repair Tips
There are several tips that should be followed when repairing machines.
Doesn't turn on
Often owners of washing machines are faced with the fact that they do not turn on.
It is necessary to check whether there is electricity in the house and make sure that the equipment is connected to the outlet.
Large amount of foam
A large amount of foam may form during washing. To fix this, you need to check whether hand washing powder has been poured into the washing machine.
Water does not flow into the drum
Sometimes there is no water supplied to the equipment. This happens if the delayed start mode is enabled.
No drain
After completing the program, the spin or drain may not start. This can happen due to the use of operating modes in which the water is not drained and things are not wrung out.
Indicators light up randomly
Random lighting of indicators is a common problem faced by many owners of washing equipment.
To get rid of the problem, turn off the machine for 2-4 minutes.
