Error 3e in Samsung washing machine

What to do if your Samsung washing machine displays error code 3e?

Why does 3e occur?

Error 3e on a Samsung Diamond, Samsung Wf7358s7v or Eco Bubble washing machine is a fairly rare occurrence compared to other codes.
As a rule, an automatic machine gives out when:

water fills the washer drum to the required volume, it begins to gain momentum and suddenly suddenly just “freezes”;
second scenario: after starting the washing program, everything goes in the correct sequence, that is, the machine washes, drains the dirty soap solution, fills in clean water for rinsing, rinses the laundry and is ready to start spinning, but suddenly stops after spinning the drum a little.

Factors influencing the moment the code is displayed are conventionally divided into two fundamental groups:

simple malfunctions that do not lead to serious damage to the internal mechanical and/or electronic components of the AGR;
as well as those that cause serious problems requiring professional repair.

In general, the list of reasons looks like this:

drum imbalance caused by a large or, conversely, small amount of loaded items;
penetration of any object (thing) into the cavity between the tank and the drum;
control module failure;
breakdown of the tachometer or vibration sensor;
The drive belt has stretched or broken;
wear of electric brushes and/or breakdown of the motor winding, which negatively affects its power.

What should I do to fix the error?

Initially, turn off the SMA and unplug it from the power outlet. Further:

Review the amount of laundry loaded, remove excess items or add missing items.
If the drum is jammed, you will have to remove the foreign object that caused it. It is necessary to dismantle the front wall of the MCA, then remove the main heating element, and remove the “interference” through its mounting hole.
Check the condition of the tachometer with a multimeter. If it fails, it will need to be replaced with a new part. The back wall of the machine is removed, the drive belt is dismantled so that it does not interfere with further repairs. Next, the engine wiring is removed, then the engine itself. After this, the tachometer is changed.
To replace the electric brushes, unscrew the mounting screws from the sides of the housing. Next, the graphite spring-loaded rods themselves are removed. It is important to remember that if only one brush has pronounced defects, the pair is still replaced.
Clean the inner magnetic ring thoroughly.
Replace the stretched drive belt.
Sometimes it is enough just to turn off the machine for 5-10 minutes and then turn it on again.

Some solutions to the problem are quite easy to implement, you can do them yourself. But a number of problems require professional intervention, so that through ignorance or inability not to aggravate the situation and cause even greater harm to the SMA.

Source: https://boilervdom.ru/byt/stiralnaya-mashina/stiralnaya-kody-oshibok/chto-delat-esli-stiralnaya-mashinka-samsung-vydaet-kod-oshibki-3e.html

Tachogenerator malfunction

A common reason for the appearance of error 3E in Samsung washing machines is the sensor that determines the number of revolutions of the electric motor rotor (tachometer, or Hall sensor). Electronic components fail or the sensitive element on the motor shaft (magnetic ring) becomes dirty. In this case, the machine can wash clothes; when you try to turn on the spin cycle, the motor stops and a code is displayed on the screen. The equipment cannot operate without a sensor, which limits the speed of rotation of the parts and prevents the machine from being destroyed by vibrations.

If excessive or insufficient spinning of the drum occurs, the cause of the defect is a weakened attachment of the ring to the rotor shaft. To restore functionality, you need to disconnect the equipment from the water supply and drain lines, and then get to the engine. The magnetic ring is secured with a screw; when the tension is loosened, the element slips. It is recommended to clean the outer surface of dirt and oxides that impair the reading of information by the sensor.

Problems with the sensor can arise due to oxidized or broken wires connecting the sensor to the electronic components of the machine. The cables are checked with a test device in dial mode or with a test light. It is recommended to connect the tester and then move the wire by hand (the defect may be floating and appear when the machine is running). Damaged sections of cables must be replaced, but it is recommended to install a new harness. Contacts are cleaned of traces of oxidation, damaged elements must be re-soldered.

If the error code appears again, then a service check of the electronics is required. The device checks the circuit going from the sensing element to the control controller. The cause of the defect may be a burnt-out diode (the defect is not visually detectable). The problem may arise due to an incorrectly operating electric heater (TEH), which is recommended to be inspected and checked with a tester. The combination of a burnt-out diode and a damaged heating element was noted in Samsung Eco Bubble washing machines.

Samsung washing machine - error codes 3E, EA, 8E

You loaded the laundry, selected the washing mode, and pressed the “Start” button. The Samsung washing machine took in water, started spinning the drum (perhaps only in one direction), but literally a minute later it stopped, and the error code 3E, 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3 “popped up” on the display, 3C4, 8E, 8E1, 8C, 8C1, EA.

This error may also appear:

During the spin cycle: the Samsung washing machine refuses to spin and “writes” 3E as soon as it reaches the spin cycle. On programs without spinning, for example, “hand wash”, the code does not appear.
At any time during the washing or rinsing phase.

On a machine without a display, in the event of such a malfunction, the temperature indicators will light up and remain lit - BIO 60°C and 40°C, and the “mode” washing indicators will begin to flash frequently .

Error interpretation

Codes 3E, 3E1, 3E2, 3E3, 3E4, 3C, 3C1, 3C2, 3C3, 3C4, EA on a Samsung washing machine mean an error in the tachometer (Hall sensor) of the motor. The control module receives an incorrect or too weak signal from the sensor, or the tacho is simply “silent”.

Therefore, the “control brain” stops the engine. And the Samsung machine tells you about the problem with code 3 E, EA, 3C, etc.

Most often, the EA / 3 E / 8E error on a Samsung washing machine indicates significant failures in motor control.

But sometimes you can eliminate the cause of the code without calling a technician.

Error 3E, 3C, EA, 8E - in what cases can you fix it yourself?

The drum is overloaded with laundry. The maximum load of the machine during washing is not indicated by chance. If you put more than the norm, then the engine “does not pull” such weight and refuses to rotate the drum. Because of which the machine gives an error. To deal with it, take out some of the laundry and start the wash again. If the error disappears, then the code “popped up” due to overload.
Random control failure. There is a lot of electronic stuff in the washing machine, and sometimes it gets weird. The error may come on for no reason. Especially if it “draws” when you turn on the wash. A “fictitious” malfunction and a message about it can be “removed” by disconnecting the AVR from the network using the “Start/Stop” button. To be safe, you can completely turn off the power to the equipment and remove the plug from the socket. After a couple of minutes, turn it back on and start the wash again. If the cause was a failure, the error will not appear.

If the drum unloading and “restart” do not work, and error 3E, etc. appears again on the Samsung washing machine, which means the equipment needs professional help.

Possible faults requiring repair

Masters have been repairing Samsung washing machines for many years and have already “returned to service” 3,197 washing machines of this brand! The table, based on repair experience, contains the main causes of errors 3E, 8E, EA , etc. on SMA Samsung.

* The table shows the FULL price of repairs for each type of breakdown, which includes the cost of spare parts and specialist work. The cost of the service to eliminate a specific malfunction is calculated after on-site diagnosis. The amount is affected by the model of the Samsung washing machine and the complexity of the repair.

If you couldn’t fix error 3E / EA / 8E on Samsung SMA yourself, don’t worry! Contact specialist craftsmen. Call the dispatch center at:

+7 (495) 215 – 14 – 41

+7 (903) 722 – 17 – 03

or write through the online application form on the website.

The service center is open every day from 8.00 to 22.00, without a lunch break. We repair equipment for the convenience of our customers, both on weekends and holidays. You choose a time convenient for you for a specialist to arrive.

Before fixing the breakdown, the technician conducts diagnostics and offers on-site repairs based on the test results. With your consent, the work is completed in 1-2 hours.

Sometimes the specialist needs to visit again in difficult cases.

You receive a guarantee for up to 2 years for equipment repairs. The exact warranty period depends on the type of fault repaired and the complexity of the work.

Source: https://rembitteh.ru/info/stiralnie-mashini/error/samsung/3e/

Error 3E on a Samsung washing machine: decoding and troubleshooting

Almost all washing machines have been equipped with artificial intelligence for more than a decade to recognize many of their faults. Malfunctions occur for various reasons in equipment. There is normal wear and tear on parts and components, and there are breakdowns caused by improper operation of the device.

Malfunctions can also arise from the places and conditions of use of the devices. In the event of a partial or complete breakdown of a part, the product processor recognizes a failure in the full operation of the product and turns it off. In this case, the machine’s display displays a fault code. On older models, the code appears in the form of a certain combination of LEDs that light up.

On new models everything is much simpler; the existing display shows the code in the form of symbols. One of the combinations of such symbols is error 3E for Samsung washing machines. To repair a Samsung washing machine with error 3E, you need to understand what exactly went wrong.

How is it deciphered?

Error 3E appears differently on different models of machines from this manufacturer. On models without a display - by flashing a certain combination of LEDs. On products with a display, the code appears in the form of symbols. When the symbols or LEDs on the panel or display light up, the washing machine turns off the program and drains the water.

In a Samsung washing machine, error 3E may indicate that for some reason the electronic module is not able to determine the operation of the washing machine motor. It happens something like this: the electronics controls the required motor speed by increasing the current flowing to it.

And, if the frequency of the required revolutions does not match the supplied current, the processor sounds the alarm and turns off the machine. A fault recognition system has been invented to ensure that any breakdowns that occur do not lead to a number of others. And undoubtedly, this function has simplified the tasks of repairers of such equipment.

Several reasons for this:

The drive motor was blocked due to foreign objects. This often occurs due to jammed bearings both in the engine itself and in the washing machine tank;
Complete or partial loss of contacts in the power supply of the engine or its control system. Most often this occurs due to using the device in damp places. The module receives an incorrect signal and turns off the product, all this is accompanied by an emergency drain of water;
The tachogenerator is faulty. The tachometer measures the rotor rotation speed and if there are no signals from it, a malfunction occurs and the machine issues a code;
The drum's load of items has been exceeded. Users are accustomed to understanding that they can load the washing machine to the maximum allowable level, without taking into account that each type of fabric has different absorbency. Soaking 5 kg of water can turn laundry into a rather heavy mass. The engine can only turn the drum with great effort. Signals to the module are received incorrectly, and the engine itself overheats. The program reports a malfunction with code 3E;
Newly purchased washing machines may have a malfunction caused by improper assembly of the motor. It can also be caused after routine engine repairs;
Loose drive belt;
Engine malfunction due to heavy loads;
There may be problems with the control module. Electronics are quite reliable things, provided they are used correctly. Malfunctions in it occur due to voltage surges and moisture entering its components. It also fails when the washing machine is not operated in accordance with the manufacturer’s standards. In many models of Samsung washing machines, the components of the control unit are filled with a special substance, protecting them from moisture. But this does not mean that the entire device is so protected and can be used at high humidity in the room. This may also be unsafe for product owners.

Malfunctions of the Samsung washing machine: codes, types of breakdowns, repair methods

Household appliances, even the highest quality ones, can break down during use. The main malfunctions of a Samsung washing machine are mainly related to instability of the electrical network, low-quality water in city water supply systems, and improper operation.

The manufacturer has taken care of the possibility of eliminating minor breakdowns at home. All models with electronic displays inform the owner in the event of malfunctions with a characteristic sound signal and error code.

Knowledge of basic codes allows you to simplify the task and speed up the process of repairing equipment.

In most cases, knowing this information allows you to completely eliminate the problem and prevent more serious situations from occurring.

When you turn it on, you should pay attention to the turn-on sound; after it, a set of certain symbols is displayed on the display for several seconds. Deciphering them will determine the cause of the breakdown with high accuracy. An exception is a malfunction in the microcircuit, which can produce false signals, the validity of which is not difficult to determine.

In cases where different codes appear on the unit’s screen, you should carry out a full diagnosis of it by holding down the power, rinse and temperature sensor buttons at the same time until all indicator lights on the device turn on. After this, you should follow the commands that appear on the LCD display.

Samsung Washing Machine Error 3e How to Fix ~ Home Appliances. Washing machines

On Samsung washing machines, error 3e is not as common as all the others, but still, it can cause a lot of problems for a user who suddenly loses a “home assistant” just when he needs it so much.

When this error occurs, like all other errors, the washing stops and does not resume until the cause that gave rise to the problem is eliminated.

Let’s begin to establish the circumstances of error 3e, and at the same time decipher it.

The moment of appearance of the code and its analogues

Error 3e occurs quite occasionally randomly. More often it “pops up” at certain steps of the washing program, revealing a certain pattern.

Imagine a Samsung washing machine starts washing clothes.

Water fills up, the drum begins to spin evenly and suddenly, a freeze occurs, the machine stops the rotation of the drum and at the same moment error 3e appears on the screen. It also happens differently.

You launch the washing program on a Samsung automatic washing machine.
The machine draws water and performs the wash.
Next, the washer drains the stained water, collects clean water for rinsing, and starts rinsing.
The spin step should follow, but the spin does not occur. The machine, after spinning the drum a little, freezes, giving an error code 3e.

What does the error mean?

Error OE in a Samsung machine means the drum is full of water. The water level sensor sends a signal to the washing machine indicating that there is too much water in the drum - more than is required for the selected program. Therefore, the machine stops washing, after which it turns on the drain pump and shows OE on the display.

Code 0F also indicates overflow of water - this is what this error that appears on the washing machine means. Although these error codes may indicate incorrect pressure switch readings.

If your Samsung model does not have a display, how can you identify this error? Check the indicators on the panel: the 40°C and cold water lights are on at the same time, and all washing modes are flashing.